Custom Orders & Inquiries

We operate during weekdays from 09:00 to 18:00 (Korean Standard Time)
Due to international time zone differences, responses may be delayed.
Feel free to send us a message at any time, and we will get back to you as soon as we can.

For the fastest response, please contact us via WhatsApp:
Click here to chat on WhatsApp (+82 10-6469-9863)

Customs & Duties

Import duties and taxes (if any) are the buyer’s responsibility.
We are not liable for any customs fees or delays.
Please check your country’s import regulations before ordering.

Exchanges & Cancellations

All products are custom-made, so changes, cancellations, etc. are absolutely not possible after payment. Please make your payment carefully.

Production Period & Shipping

Your strap will be crafted and ready for dispatch within 15 business days. Once shipped via EMS, delivery times will vary based on your location and the carrier's schedule.

About product

Do not use it for any purpose other than as a guitar strap.
Please use strap locks and inspect regularly to prevent detachment (falling or dropping).
Due to the nature of the product, variations and tanning may occur.
Avoid humid environments and store in a shaded area.